Managing Down: Sharing feedback and having difficult conversations

What comes into your mind by the time someone says “I’d like share some feedback with you”? Feedback gets so much negative connotation but we often forget that it can really mean both positive (appreciation) and negative (identification of issues). Phrases Hi Folks. X smashed a call with [client] outta the park today. Massive High…

Managing up. Scripts and mindset to work well with your boss.

What does “managing up” mean? It means managing your manager. It means developing a healthy and productive relationship with your boss. When we talk about management, we usually refer to managing down. In reality, not everyone manages a team but everyone reports to someone. Even the CEO reports to customers and shareholders. This means managing…

Cheatsheets for synchronous and asynchronous communication – Part 5 – Emails (Practical phrases and scripts for non-native English speaker working in Tech)

Welcome to the fifth part of Practical Phrases and Scripts for Non-Native English Speakers Working in Tech. This time I will share with you a framework and checklist you can use to write effective business emails. Grab attention, get the action or information you need, and do it swiftly — saving your and other people’s…

Work Smart and Level Up #2 – About You

You will find this publication most useful if you are at that point in your career where you’re asking yourself “what’s next?”. Usually this means you are 2-3 years into your career in Tech. You have gained enough hard skills, technical know-hows, and confidence to perform your role steadily. You know what you’re doing and…