Inefficient communication: yes please!

I am learning to be less efficient in my communication. Lately I realised I am too obsessed about communicating efficiently that it hurts the effectiveness. I am not getting my message across as well as I could. My tendency is to distill what I want to say into the most precise and succinct set of…

Sins of Modern Communication: Knowledge Worker’s Communication Guide (part 6)

Let’s now take one extra step and attempt to distil everything we’ve learned so far into 16 sins of Modern Communication. 1. Not aware of your Intent (change behavior, change mental state, change emotional state) 2. Not documenting before conversing (missing Context) 3. Not documenting after conversing (vaporising Content) 4. Diverging aimlessly (false Maturity, likely…

How to Respond When You’re Put on the Spot in a Meeting (Part 6 of Practical phrases and scripts for non-native English speaker working in Tech)

This HBR article is full of practical gems on what to do to survive being put on the spot in a meeting. One I’d like to highlight today is this part about practicing set responses. It’s helpful to have certain types of responses prepared. The following phrases and questions can help you when you’re put…

Managing Down: Sharing feedback and having difficult conversations

What comes into your mind by the time someone says “I’d like share some feedback with you”? Feedback gets so much negative connotation but we often forget that it can really mean both positive (appreciation) and negative (identification of issues). Phrases Hi Folks. X smashed a call with [client] outta the park today. Massive High…

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