This HBR article is full of practical gems on what to do to survive being put on the spot in a meeting. One I’d like to highlight today is this part about practicing set responses. It’s helpful to have certain types of responses prepared. The following phrases and questions can help you when you’re put…
Category: Scripts
What comes into your mind by the time someone says “I’d like share some feedback with you”? Feedback gets so much negative connotation but we often forget that it can really mean both positive (appreciation) and negative (identification of issues). Phrases Hi Folks. X smashed a call with [client] outta the park today. Massive High…
People are hardwired to want to do things on their own and be independent-minded, Asking for help often makes people feel uneasy because it requires surrendering control to someone else. We don’t want to be ashamed of our situation, or come across as incompetent, so we work really hard to make sure people don’t see…
What does “managing up” mean? It means managing your manager. It means developing a healthy and productive relationship with your boss. When we talk about management, we usually refer to managing down. In reality, not everyone manages a team but everyone reports to someone. Even the CEO reports to customers and shareholders. This means managing…