Inefficient communication: yes please!

I am learning to be less efficient in my communication. Lately I realised I am too obsessed about communicating efficiently that it hurts the effectiveness. I am not getting my message across as well as I could. My tendency is to distill what I want to say into the most precise and succinct set of…

Sins of Modern Communication: Knowledge Worker’s Communication Guide (part 6)

Let’s now take one extra step and attempt to distil everything we’ve learned so far into 16 sins of Modern Communication. 1. Not aware of your Intent (change behavior, change mental state, change emotional state) 2. Not documenting before conversing (missing Context) 3. Not documenting after conversing (vaporising Content) 4. Diverging aimlessly (false Maturity, likely…

Radical Listening

Stumbled upon the idea of “radical listening” on Twitter. It complements the Three Types of Listening I learned the other day, so I decided to share it here today. First, what is this “radical listening” thing? Dr. Jason Purnell, an esteemed community leader, professor, and researcher at Washington University, said this: “[Radical listening is…] listening…

Why Are We Yelling: The Art of Productive Disagreement

https://twitter.com/buster/status/1182390032671203328 Buster Benson’s book “Why Are We Yelling“ was one of my favorite books last year. I personally believe that everyone in this digital era of information torrent and opinion floodgate could benefit from learning and practicing the skill of arguing productively. It’s a light read filled with real stories and 100 of Buster’s illustrations.…

Cheatsheets for synchronous and asynchronous communication – Part 5 – Emails (Practical phrases and scripts for non-native English speaker working in Tech)

Welcome to the fifth part of Practical Phrases and Scripts for Non-Native English Speakers Working in Tech. This time I will share with you a framework and checklist you can use to write effective business emails. Grab attention, get the action or information you need, and do it swiftly — saving your and other people’s…