Let’s now take one extra step and attempt to distil everything we’ve learned so far into 16 sins of Modern Communication. 1. Not aware of your Intent (change behavior, change mental state, change emotional state) 2. Not documenting before conversing (missing Context) 3. Not documenting after conversing (vaporising Content) 4. Diverging aimlessly (false Maturity, likely…
This HBR article is full of practical gems on what to do to survive being put on the spot in a meeting. One I’d like to highlight today is this part about practicing set responses. It’s helpful to have certain types of responses prepared. The following phrases and questions can help you when you’re put…
What comes into your mind by the time someone says “I’d like share some feedback with you”? Feedback gets so much negative connotation but we often forget that it can really mean both positive (appreciation) and negative (identification of issues). Phrases Hi Folks. X smashed a call with [client] outta the park today. Massive High…
People are hardwired to want to do things on their own and be independent-minded, Asking for help often makes people feel uneasy because it requires surrendering control to someone else. We don’t want to be ashamed of our situation, or come across as incompetent, so we work really hard to make sure people don’t see…