Managing Down: Sharing feedback and having difficult conversations

What comes into your mind by the time someone says “I’d like share some feedback with you”? Feedback gets so much negative connotation but we often forget that it can really mean both positive (appreciation) and negative (identification of issues). Phrases Hi Folks. X smashed a call with [client] outta the park today. Massive High…

Hidden Work

Hiring is a critical expensive problem every organisation must face. In an ideal world every organisations would prioritise people, hiring, and management. But we know the world is a messy place and there are trade offs to everything.